Advantage Tennis Academy’s desire is to be committed and transparent with you about the data we collect about you and how it is used and shared. All pages of this website (this “Website”) are owned and operated by Advantage Tennis Academy Inc. Any portion of the Website which you use is subject to the privacy policy set out below. You, your employees, contractors, agents, or other (collectively or individually “Users”­­­) are protecte­d by this privacy policy. Advantage Tennis Academy Inc., its coaches, instructors, agents, contractors, employees, and other staff will collectively and individually be referred to, in this Privacy Policy, as “Advantage Tennis,” “We,” “Us,” or “Our.”

Advantage Tennis has developed this website carrying the address advtennisacademy.com (the “Website”) and has a Social Media presence on Facebook under the name @AdvantageTennisCanada and LinkedIn as advtennisacademy (all collectively “Web Services”). Although other social media platforms are not mentioned (or do not exist at the time this Policy was published), the same Privacy Policy applies to all Our platforms on the internet to the exception of the direct privacy policy as enforced by those third party websites. Before commencing to use Our Web Services, submitting your personal information to Us, or publicly posting on the other Web Services, please read this Privacy Policy carefully, in its entirety, to learn about Our privacy practices. By using our Web Services, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

As one of the company’s core values is confidentiality, we take measures to ensure your information stays confidential at all times and only within Our reach, except in limited circumstances as permitted or required by law, and is not disclosed to third parties without your expressed or implied consent. We are committed to providing Users with Web Services that respect their privacy. Please note that Social Media platforms may also have their own Privacy Policy which is beyond our control and should also be read. Generally, personal information we collect from those who use our Web Services is held in strict confidence and never disclosed to third parties as mentioned above.

By using our Website, you consent to Our use of your data under this Privacy Policy.

Effective Date and Reservation to Change

This Privacy Policy took full effect on May 11, 2018; we reserve the right to change this Privacy Policy at any time and without notice to Users. Your use of our Website means that you are consenting to the Privacy Policy. Due to changes in technology, legal requirements, and other reasons, we will from time to time review and revise Our privacy policy. Our Website will always reflect the new version of this policy. Therefore, we advise you check the date of the policy and review it for any new changes since the previous version(s).

Collection of Identifying Information

Any information Users voluntarily enter into our Web Services or give us in any other way, we will receive and store. The information that we will have may be information used to help identify you or being about you (“Personal Information”). The personal information we collect includes your:

First and last name
E-mail address
Telephone number
Mailing or billing address
City or town of residence or current whereabouts
Comments and opinions

If you choose to pay an invoice or a bill through Our Website, we will have your credit card information for this purpose.

Social Media and Third Party Web Services

Although we take great measures to keep your personal information confidential, we also require you to do your part, for example, on social media accounts and other third party Web Services. If you directly disclose personal information (including the name you may be posting from) through other Web Services’ walls, blogs, forums, message boards, and other public communication outlets, this information may be collected by anyone on the internet and we do not take responsibility for those users’ actions with your information.

With Whom We Share Your Personal Information

From time to time, we may hold events, functions, or parties in which we contract a third party to provide services of organizing the event. We may share your personal information (for example, guest lists, e-mail addresses, or other) with these third parties to aid them in organizing the event on our behalf. In addition to sharing your information, we may authorize a third party vendor to collect information on our behalf. Third party vendors only have access to the information they require to facilitate an event on our behalf. We may grant these vendors permission to collect information, only as needed, to perform their functions at our events. You can be assured that the use of your information will not be shared by anyone, including any third party vendor we may contract or hire.

Collection of Non-Identifying Information

Although we are not required to disclose what non-identifying information we collect, we are transparent in what we do and wish to disclose that our Website collects certain information automatically. As with other organizations, the following non-identifying information from our Users is collected:

Internet Protocol (IP) address of your computer;
IP address of your Internet Service Provider;
Date and time you access web pages on our Website;
Internet address of the website from which you linked directly to Website; and
Pages of our Website you visit and length of time you stay on the page.

We collect the above non-identifying information for our administrative purposes, to better our efforts in marketing and advertising, and for the improvement of your experience on our Website. The non-identifying information collected may be used and permanently archived for future use to facilitate your online experience and to gather broad demographic information so we can make efforts in providing services in your native language. No attempts will be made by Us to link the above-mentioned information collected to you personally in efforts to identify Users. However, for security purposes, we may review server logs and make efforts to detect intrusions into our network. The possibility therefore exists that server log data, which contains visitors’ IP addresses, could in instances of criminal malfeasance be used to trace and identify Users. In such instances, raw data logs would be shared with appropriate government bodies and investigators authorized to investigate such breaches of security.

Electronic Mail Subscription

In the footer of our webpages, there is an area to enter your electronic mail (“e-mail”) to subscribe to receiving e-mail communication from us. We use the e-mail you provide and store it in our system to ensure we can contact you and send electronic mail. We collect and store this information so we can contact you about our upcoming events, conferences, seminars, new blog posts, or some player networking opportunities that may interest you. Upon subscribing, all the e-mails you receive from us will contain a link near the end of the e-mail to help you unsubscribe if you wish to cease receiving e-mails from us.

Cross-Border Data Transfers and Storage

Due to the nature of our business, it is not very likely that we store and use your data outside of Canada; however, it is possible that data may be stored or accessed outside Canada.

Handling Enquiries and Complaints

Questions and comments about our Privacy Policy regarding Our Web Services can be directed to our Privacy Officer at:

Advantage Tennis Academy Group Inc.
Attn: Privacy Officer
Ph: 403-969-5003
www.advtennisacademy.com